- strategy
- concept of operations
- talkgroup structure
- zone rescue talkgroup for all rescues
- day to day comm and lv 1 ops activity will occur on the
zone dispatch talkgroup
- monitored 24/7
- soc can transition ctrl of talkgroup to sector or division based on ops need
- (GRN - Gov't Radio Network) talkgroup is like a channel
- comms officer - title of network contoller - who will be managing the comms of the talkgroup
- fleet mapping area of op for talkgroup - if you move out of one zone into another you need to move to that zones talkgroup
- SOC - State Operations Centre
- Code Plug - radio programming of features, func and talkgroups
- update insalled onto all radios during phase 2
- change of func or talkgroups -> code plug upgrade required
- dispatch - day to day talkgroup for non rescue radio comms
- if beacon is unavailable use talkgroup to allocate non rescue jobs (but assignment is still through local unit beacon)
topic 2 - moving to the new way of working
future state
- state ops, metro, northern, south eastern, southern, western, grn ops
- move to talkgroup structure based on zones
- each zone -> rescue and dispatch, 5 ops, back channel
- additional talkgroups provided on request
rollout
zone by zone. phased.
23/11 all grn users, 7/12 asoc and nhz pmr? 22/3/22 all grn. 6/22 mtz?
time for soc to imp proc & systems to support new way of working
pilot
byron tweed cluster. was using pmr, now grn. 21/9/20
topic 3 - talkgroups
8 talkgroups, 2 main per zone
types:
- rescue (main)
- dispatch (main)
- ops
- back channel
- simplex
- additional available on req
structure
| 4 | 63 | 63-rt-tac1 | rescue |
| 4 | 64 | 63-rt-tac1 | dispatch |
| 4 | 31 | 41-mn-tac1 | rescue |
| 4 | 32 | 41-mn-tac1 | dispatch |
| 4 | 33-37 | 41-mn-tac(3-7) | zone ops n |
| 4 | 38 | 41-mn-tac8 | back ops |
soc monitoring
soc monitor zone rescue and dispatch talkgroups. may also provide monitoring support to other talkgroups as requested.
ensure safety and compliance with whs
additional talkgroups
- incident controller determine need for additional grp
- contact soc and req
- soc determine what grp available and allocate to priority req
all comms on grn are recorded
becon being upgraded to support req and allocation of grp. same as job req
instructions to be provided to members who need to req
simplex channels
5 existing field ops simplex channels remain unchanged during transition
day to day
- all rescue calls on rescue grp
- all other events on dispatch grp
- simplex grp available on scene
- comms to lhq either by:
- relaying by radio
- req backj channel for short time to talk direct
- one to one call
topic 4 - building radio confidence
- procedure (pro) words keep transmission short and clear
radio single most versatile piece of equiptment
primary means for:
- all members informed and aware of incident
- incident cmder exec cmd & ctrl activities
- members ti comm their obv's and prog to cmd and receive updates
- members to comm with each other and other agencies
imperative that all radios in working order and members skilled and practiced
talking on the radio
build confidence under non stressfull sitch -> enhance radio comms in op sitch
- before speaking know what you want to say and how to say it
- know when to comm - info should be imnportant and timely
- speak using clear and concise pro words -> min req to repeat
operationg the radio
- push: short delay before talk, wait or will miss first words
- mic in front of mouth < 2-5cm
- pause: press ptt wait for goahead chirp on GRN or 2sec on simplex / pmr channel.
- talk:
- clearly and a little slower
- normal volume
- ses call signs and voice proc
- wait for clear moment to trandmit. avoid talking over others
topic 5 common language
plain english: kiss and to the point
phonetic alpha: to help spell words
prowords: assist with short concise msg
- I SPELL: i will spell the following
- POB: # persons on board
- ETA: est time of arrival
- COPY || ROGER: msg understood
- SAY AGAIN: repeat
- SITREP: situation report
- STAND BY: please wait
- STAND BY UNLESS URGENT: plase wait and stfu
- SEND or GO AHEAD: receiving station ready
Phonetic alphabet <~ learn it
Radio callsign:
- push the ptt button and say
- Radio this is (your callsign)
- call sign for this member will always be 'Radio'
yours or community life depends on your ability to use radio.
practice often esp with feat. you dont use routinely -
topic 6 - radio discipline
what to say, when to say it and how to say it
ensure efficient way to optimise comms
radios are lifeline during ops
RSVP
- (R)hythem: natural. divide msg into phrases/parts
- (S)peed: slightly slower. give time to weite down
- (V)olume: slightly louder, not shout
- (P)itch: normal pitch
BASS
- (B)revity: only one user talks at a time so be brief. transmit disconnect
- (A)ccuracy: vital. transmit written msg exactly as written
- (S)peed: quick is important, but pace that can be inderstood
- (S)implicity: no need for complex msg. simple concise lang
Poor comms
- listening to talkgroup outside your area of op places undue load on GRN
- lengthy transmissions block capacity
- other emergency services are listening: perception
- SES is not the only agency on GRN
Topic 7 : Radio Func
press and hold duress button for 3sec will init emegency call to the SOC as well as consolettes at zone and lg units. SOC will then work to locate you
deactivate: press for 6 sec. notify SOC esp if activated accidently. do not switch off radio: will not deactivate.
tones
- short, medium tone: emegency alarm entry
- long, medium: emegency exit
- gurgle: talk permit when PPT pressed
- group of medium: site trunking (site disconected)
- long, low: out of range
- group of low: system busy
select talkgroup
- (^) & (v) on d pad to display chan
- press menu select below chan
- use (^) & (v) to nav to req talkgroup
- press home on mobile or sel on protable to confirm selection
- press ppt to transmit on the displayed talkgroup
presetting
- select talkgroup
- hold numerical key for 3 sec
one to one calls
- allows users to alert and place call directly to another user on GRN
- alloe non mission critical comms to be passed between users and free up airtime on op grp
- direct calls: equiv of phone call made with grn id of another users radio. not secure.
- both radios within range of grn and on talkgroup
- need to know receivers grn radio id
- do not need to be on the same talk group
- call alert: grn equiv of paging. similar to direct call but only notifies other user was calling. useful when user is unable to be reached (currently not enabled)
get grn id: use L and R to navigate to Call - on grn channel - press the soft button (with 1-3 dots below the work call) - press (v) 2x to nave to my id followed by 8 digits
place direct call
- on grn channel
- use L&R to nav to Call and press button
- screen will display [last number] highlighted
- press left soft button below the menu option edit
- enter grn id (can omit leading zeros)
- press the ptt button on side of radio
- when answered only id will be displayed
- use ptt to transmit
- to end press the right soft button marked Cncl
- call will timeout after 15sec or if rejects. long low tone. cncl to return to menu
- exit to return home
receive call
repeat double short beep - green banner with caller id
- press the resp soft button
- press the ptt button to comm
- to end press the soft exit button
- time out after 15sec or if user rends. press exit to return to home
topic 8 next steps
phase 2
- install new code plug
- all radios reprogrammed
- further info with ample notice of how and when
- inc new talkgroups and func
- info provided at this stage re new talkgroups
- additional func
- further training
quick ref guide & in vehicle sticker (with talkgroups for zone)
support
- submit service desk req
- speak to unit cmd
- req prac radio trainig
- keep current - reg use radios to ensure efficient during op sitch
